★★★★★
This is the first of two reviews for Roadrunner Cactus; I plan to add another one after the cactus straightening process has been completed.
I contacted Roadrunner Cactus and spoke with Megan. She asked me to explain the situation with our saguaro (about 30 years old and 20 feet tall - it started leaning in the last couple of months) and what we were hoping to do. I sent pictures and she called me back promptly and described the proposed solution and cost. I agreed to move forward.
Josh and another gentlemen arrived on time on the scheduled day. After a short conversation, they worked for about an hour (as Josh expected) wrapping the stem in carpet, placing a tow strap, two ratchets, and two wooden posts opposite the lean.
Josh explained the monthly process of tightening the ratchets to slowly straighten the cactus. He said that if I had any questions or needed any help, I could give him a call.
Megan, Josh, and my engagement with Roadrunner Cactus has been excellent A++++ so far. I'll add an update when the straightening process is complete.